About Your Visit

About Your Visit

Thank you for choosing North Alabama Bone and Joint Clinic for your orthopedic needs. This will answer most of your basic questions about your appointment.

Medical Records Policies

Billing and Registration

On your first visit you will need to complete a registration form. Please be prepared to present your insurance information and a photo ID. All services are provided on a fee-for-service basis. Payments for office visits, insurance copayments and deductibles are due at the visit when services are rendered. We accept personal checks, American Express. Discover, MasterCard, and Visa.

Insurance

Your insurance coverage is a contract between you and your insurance company. As a common courtesy, we will file your medical charges with your insurance carrier. Please understand we are unable to waive deductibles or co-insurance payments. Regardless of insurance coverage, you are ultimately responsible for your health care bill. All charges are due and payable on a monthly basis. If payment cannot be made in full, our Patient Accounts Representative (256) 246-3235 will be happy to assist you to set up payment arrangements.

Injured on the Job?

If you were injured on the job, please bring a written statement from your employer authorizing treatment and indicating that the employer is responsible for payment of services rendered. Your treatment will be delayed if this information is not available when you present to our office.