1751 Veterans Drive, Suite 300, Florence, AL 35630
Phone (256) 718-3200
Patient Portal

About Your Visit

Thank you for choosing North Alabama Bone and Joint Clinic for your orthopedic needs. This will answer most of your basic questions about your appointment.

Billing and Registration

On your first visit you will need to complete a registration form. Please be prepared to present your insurance information and a photo ID. All services are provided on a fee-for-service basis. Payments for office visits, insurance co-payments and deductibles are due at the visit when services are rendered. We accept personal checks, American Express. Discover, MasterCard, and Visa.


Your insurance coverage is a contract between you and your insurance company. As a common courtesy, we will file your medical charges with your insurance carrier. Please understand we are unable to wave deductibles or co-insurance payments. Regardless of insurance coverage, you are ultimately responsible for your health care bill. All charges are due and payable on a monthly basis. If payment cannot be made in full, our Patient Accounts Representative (256) 246-3235 will be happy to assist you to set up payment arrangements.

Injured on the Job?

If you were injured on the job, please bring a written statement from your employer authorizing treatment and indicating that the employer is responsible for payment of services rendered. Your treatment will be delayed if this information is not available when you present to our office.

For Your Appointment

What to bring to your office visit:

  • Valid Photo ID, example: Driver’s License, Government Issued ID
  • Insurance Card
  • All payments and/or co-payments due at time of service
    • We accept Checks and Debit/Credit Cards including Visa, Discover, MasterCard and American Express.
  • Any and all x-rays, MRIs or other imaging films (including written report)
  • Referral from your primary care physician, if applicable
  • List of your current medications
  • List of allergies
Copyright © 2021 North Alabama Bone & Joint Clinic, P.C. | Disclaimer
Last Modified: November 5, 2020